By purchasing anything from our website you are agreeing to our terms and conditions as set out below. These terms and conditions may be subject to change.

The information available at the Point Pharmacy website is not a substitute for professional medical advice. Please consult your Doctor, Pharmacist or other Healthcare Professional if you are unsure about the use of any medication, or the use of any information on this website. Always read the label and any information leaflet enclosed of any product purchased. The effects of certain products may differ between users and although every effort has been made into researching the effectiveness, results are not guaranteed.

After placing an order you will be redirected to our Payment Portal provided by Nochex and you will receive email confirmation that the order has been "Processed". This preliminary email does not guarantee delivery of the goods. When goods are shipped you will receive another order "Completed" email confirming that the order has been despatched. When purchasing any products from us that require pharmacist approval, you agree that any information you provide is honest and accurate as possible. It is an offence to deliberately provide false information and could be regarded as fraudulent activity which may be reported to the appropriate authorities. If you are unsure of any of the questions on the questionnaire, you agree to contact the pharmacy directly in order to clarify any information. Products displayed on this website can be ordered online only.

If you make a contract with us as a consumer online or by phone, you have the right to cancel your contract at any time up to 7 working days after the day on which you receive your goods. You must take reasonable care of the goods whilst in your possession and they must be returned to us at your cost. If we collect the item from you then we will charge you the cost of collection. You will be notified of the charge at the time of cancellation. You must notify us of the cancellation of the contract by phone on 01484 540954 and/or email us via the Contact Us link on the website home page. You can also write to us at:

Point Pharmacy
2 Grimscar Avenue

This information is not intended to be a full statement of all your rights under the Distance Selling Regulations or other appropriate consumer legislation. Full details of your rights under all such legislation are available from your local Citizens Advice Bureau or your local Trading Standards Office.

When you return goods, the credit will be made to the appropriate payment card used for the original purchase; please allow 2 weeks.

All prices are in UK Pounds and accepted payment methods include any major debit or credit cards, and American Express. Payment is usually taken from your bank account within 2 to 3 working days.

All rights in the designs and information are protected by copyright, trademarks and other intellectual property rights. You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose.

We will use the information which you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy. Our website may contain links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only and we are not responsible for the content of those sites.

We may change or withdraw any part of our website, or may refuse your access to the website at any time if we consider it necessary. We will not be responsible for any losses resulting from your use or the inability to use our website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control. We will not be responsible for your loss of profits, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from something we have done wrong. You will be responsible if you use this website in breach of these terms of use and will reimburse us for any loss that you cause to us as a result of your misuse. We make no promise that our website will be uninterrupted or entirely error free. Because of the nature of the Internet, the shopping online service is provided on an "as is" and "as available" basis. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control. This does not affect your statutory rights as a consumer. These terms are governed by the laws of England and any disputes will be decided only by the courts of England.